Last update: September 23, 2025
We attach particular importance to respecting the privacy of the users of our site and to complying with the legal provisions in force.
This personal data protection policy gives you a better understanding of the principles we apply to the collection, processing and protection of personal data, as required by current data protection laws and in particular the European General Data Protection Regulation (Regulation 2016/679, known as the “RGPD”).
Les Laboratoires Dermatologiques d'Uriage, whose registered office is located at 40-52, Boulevard du Parc, 92200 Neuilly-sur-Seine, France (hereinafter the “Company”) is responsible for processing personal data for the Uriage Pro website, accessible at the following link: uriagepro.com
We may update this privacy policy at any time. We invite you to read it before submitting your personal data. By using the uriagepro.com website, you authorize us to collect, record, organize, store, use and/or transfer your personal data in accordance with this Policy.
What personal data do we collect?
Personal data is any information that allows you to be identified, directly or indirectly.
We collect the identification information listed below for the purposes of authentication and connection to the Uriage Pro site in order to verify that you are a healthcare professional:
automatically by our service provider IQVIA via its secure OneKey Web Authentication (HCA) protocol;
manually by our Site administrators using information provided by the user.
We may also use your personal data to monitor our relationship with you, to keep a record of your requests or your correspondence with our service.
The personal identification data collected is as follows: your surname, first name, email address, zip code, country of practice, profession, specialty, unique professional identification number (RPPS or equivalent), professional documents (certification attesting to your status as a healthcare professional, professional license or any other official document).
For information on data collection via the OneKey protocol, please refer to IQVIA's Personal Data Policy.
When do we collect your personal data?
We collect personal data from you when:
- you create an account on our site;
- you visit our site;
- you enter competitions on the site;
- you register for our webinars or face-to-face events;
- you subscribe to our newsletters;
- you save Uriage Pro content in your favorites;
- you contact us via the contact form, by telephone or make a request or complaint to our services.
What is the legal basis for our personal data processing?
The processing of personal data that we carry out in the course of our business may have several legal bases:
- Legitimate interest: we need to collect your personal data to get to know you better, in order to offer you personalized services, ensure our site's security, improve our content, etc.
- Performance of a contract: we need to collect your data when you subscribe to one of our online services (creating an account on our site, taking part in the Seminar or the Marc Larrègue Prize, etc.)
- Your consent: in certain cases, the law requires us to obtain your consent to collect or use your data. This is the case, for example, when we collect data relating to your profile, or when we wish to send you communications (Opening participation in the Prix Marc Larrègue, Seminar registrations, editorial news, etc.) by e-mail
- Legal obligations where current legislation requires data to be processed.
Why is your personal data collected?
We collect your personal data for the above-mentioned legal purposes.
The purposes are as follows:
- Create, register and manage your account;
- Communicate with you: managing your requests, complaints, participations and pre-registrations;
- Personalizing your user experience on the Uriage Pro website (personalized paths based on your interests, profession and specialty);
- Administering your participation in events as part of the site;
- Site administration, statistical analysis and improving service quality;
- Customer Relationship Management (CRM), in particular to get to know you better and provide you with personalized information about our services (in particular, by e-mail, on social networks or any other medium);
- Manage your membership of the Uriage Pro site, your downloads, your photographic collections;
- Administer our website, its security and combat fraud;
Analyze and anticipate the market in order to adapt our services and best meet your needs; - Manage your requests (promotional operation, complaints, right of access, rectification, opposition, etc.). ).
With whom do we share your personal data?
We never sell, rent or give your personal data to other companies for commercial prospecting purposes. Your personal data is confidential.
They may be transmitted to service providers and subcontractors chosen for their expertise and reliability who act on our behalf and according to our instructions, in particular to provide you with services such as: processing complaints and requests, carrying out technical maintenance and development operations, etc.
Each service provider or subcontractor:
- receives only the personal data required for the purposes for which it is responsible;
- is obliged not to use this data for any reason whatsoever.
If we proceed with the sale of a business or assets, we may communicate your personal data to the potential purchaser of such business or assets. If the Company or any part of its assets are acquired by a third party, the personal data held about its customers and linked to its assets is one of the transferred assets. Where applicable, in the latter case, the acquirer, who will act as the new data controller, will process your data and its personal data protection policy will govern the processing of your personal data.
Finally, we may transmit your personal data to local authorities, if required by law or in the context of an investigation and in accordance with applicable regulations.
How do we protect your personal data?
Laboratoires Dermatologiques d'Uriage implements appropriate technical and organizational measures, in light of the nature of the data and the risks involved in processing it, to preserve the security and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties.
These measures may include practices such as restricted access to data by personnel authorized to access it by virtue of their functions, contractual guarantees in the event of recourse to an external service provider, privacy impact assessments, regular reviews of our privacy practices and policies and/or physical and/or logical security measures (secure access, authentication procedures, back-up copies, antivirus software, firewalls, etc.).
In the unlikely event that we believe that the security of your personal data in our possession or under our control has been or may have been compromised, we will inform you in accordance with legal requirements and in the manner prescribed by law.
What is our cookie policy?
To find out more about our policy on cookies, please consult our Policy on cookies & third-party services.
How long is your personal data stored?
We ensure that we retain your personal data for no longer than is necessary for the purposes set out in this privacy policy or as required by applicable law.
As a general rule :
- Unless you object or request deletion, user data is kept for a period of three years from the date of collection, the last contact or the end of the commercial relationship. At the end of this three-year period, we may contact you again to find out whether you wish to continue receiving commercial solicitations. In the absence of a positive and explicit response from you, the data concerning you will be deleted or archived in accordance with the provisions in force;
- Data relating to identity documents are kept for one year in the event of exercise of the right of access, rectification, limitation, deletion or portability, and for three years in the event of exercise of the right of opposition;
- Data enabling proof of a right or contract to be established, or kept for the purpose of complying with a legal obligation, are archived in accordance with the provisions in force.
What are your rights concerning your personal data and how can you exercise them?
In accordance with applicable regulations, you have the right to access, rectify, delete and port your personal data, as well as the right to object to and limit the processing of your personal data. You may withdraw your consent at any time. You may also formulate instructions concerning the retention, deletion and communication of your personal data after your death.
You can also unsubscribe from our mailing lists at any time by contacting us at the address below or by following the “Unsubscribe” link contained in each of our e-mails.
Finally, you can also modify your preferences in your account at any time, as well as retrieve your data from your Profile: you will receive a history of your data by e-mail, which will be anonymized on our servers during the legal retention period imposed by applicable regulations.
To exercise all these rights, you must send us a request accompanied by a copy of your identity document bearing your signature by electronic means to the e-mail address ur_dpo@puig.com or by post to the following address:
Uriage Dermatological Laboratories
Medical Communications Department
40-52, Boulevard du Parc
92200 Neuilly sur Seine
France
We will inform you of the measures taken in response to your request as soon as possible.
In accordance with the applicable regulations, you may also lodge a complaint with the competent supervisory authority responsible for data protection, or take legal action if your data is misused.
If you have any questions about this Policy, please contact our Data Protection Officer (DPO) by e-mail at the following address: ur_dpo@puig.com or by post at the following address:
Laboratoires Dermatologiques d'Uriage
Legal Department / Data Protection Officer
40-52, Boulevard du Parc
92200 Neuilly sur Seine
France